System Administrator

What you'll do:
Provides Technical Assistance to aamarPay customers who are experiencing problems with the services we provide, or who have questions about how to use our many features.
Install, configure, maintain, and solve errors for content management systems including, WordPress, Drupal, Joomla, etc.
Review email logs, determine why an error is happening, and solve it
Troubleshoot why a website is slow or not loading
Handle migrations from external providers to our servers
Ensure the migrations are completed successfully with no errors or issues
Work with cPanel scripts to tweak settings or fix accounts
Provide customers with a “WOW!” experience

Educational Requirements:
B.Sc in Engineering

Requirements:
Must have experience working in the web hosting industry
Intimate knowledge of cPanel, how it works and how to fix errors with it
Excellent SSH and command-line skills
Ability to interpret email and weblogs
Knowledge of DNS
Knowledge of Mod_Security, PHP applications, Web Errors, Email Errors, CSF, CloudLinux, etc
Driven to be the best and you have examples to prove it
Ability to work under pressure in a fast-paced environment
Ability to communicate with customers who may be lacking in technical skills
A commitment to quality and a meticulous approach
Able to work autonomously and in diverse, virtual team environments
Great communication skills with customers, supervisors and peers
Ability to maintain patience with difficult customers
Good judgment and decision-making skills
Ability to manage and deliver on multiple support tickets/chats at same time
Good Typing Speed
Must be able to communicate in English fluently.

Additional Requirements:
What will be considered as a plus point (Not Mandatory):
CCNA/MTCNA
RHCE, RHCSA
cPanel Certifications
KVM Virtualization Expertise

Coffee

Send your Resume to career@softbd.com mentioning the Position in Subject.